Fidelity Residential Solutions, Inc. (FRS), a subsidiary of Fidelity National Financial, Inc. (NYSE: FNF), is the nation’s leading single source support services company for relocation, real estate owned (REO) and the real estate industries providing services in the United States, Canada, Guam, Puerto Rico and the U.S. Virgin Islands.
Large Underwriting Network
As part of the FNF family of companies, we utilize the largest title insurance underwriting network in the nation. Our four title insurance underwriters - Fidelity National Title, Chicago Title, Commonwealth Land Title and Alamo Title – together issue the most title insurance policies in the United States. Our access to this network expands our capabilities to provide multiple service options and solutions to our Customers while preserving the benefit that local expertise provides to any real estate transaction.
FRS possesses the energy and focus of a boutique service provider allowing us to provide customized service solutions. Our goal is to transcend the ordinary and provide the most comprehensive, streamlined services with the highest level of convenience for our Customers. Providing services since 1979, our expertise and industry experience allows us to lead in product development of title, equity, closing, inspection, destination and recurring payment management services.
At the heart of FRS’ success and growth are corporate core values and operational policies that include integrity, respect, accountability, productivity, confidentiality, data security and Customer partnering. The goal of every FRS employee is to make a difference in everything they do and to excel at doing it.
Service First, Foremost…..in everything we do!
We understand the importance of providing outstanding service…in every transaction. It is with this dedication that we established our “Service First Metrics” used internally to evaluate service team performance and externally to evaluate the services provided by our vendors. The file-by-file measurement ensures that our Customer Partners can expect the very best in every transaction.
Our Value Statement
Fidelity Residential Solutions brings value to our customers by providing "Totally Transparent Services" which measurably enhance the customer's core competencies and service quality. Total transparency is accomplished by providing our services accurately, timely and in a manner that consistently meets or exceeds customer expectations.
To help our customers deliver service excellence and gain efficiencies by providing innovative solutions and unparalleled services.